Shipping Policy

Orders take 2 to 8 weeks

Every rug ordered from Heartland Braided Rugs is custom made for the individual customer at the time the order is placed. For this reason orders can take up to 10 weeks to ship. The shipping time is based on a number of factors. The size and color of the rug(s) ordered as well as the time of the year all affect the processing and shipping time of orders. Orders normally ship within 2 to 8 weeks. Please understand this a guide and not a rule. Shipping times may vary.

Shipping Cost

We only ship UPS Ground to the 48 continuous States and UPS 2nd Day Air to Hawaii and Alaska. Shipping cost are based on rates provided directly by UPS. Heartland Braided Rugs does not inflate shipping cost to make extra money. 

Please Note: Difficulties verifying your billing or shipping information may extend processing time. 

Free Shipping on Orders Over $149

All orders over $149 or more qualify for FREE Shipping. With free shipping, your order will be delivered 2-8 business days after your order ships. We do not stock any items. All orders are custom made for the individual customer. For this reason orders take 2 to 8 weeks to ship.